Effective Date: 1 January 2025 | Last Updated: 26 November 2024
Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide analytical information to website owners.
Cookies can be "session cookies" (temporary, deleted when you close your browser) or "persistent cookies" (remain on your device until expiration or manual deletion). They may be "first-party cookies" (set by Immediate Nextgen directly) or "third-party cookies" (set by external service providers we work with).
This Cookies Policy explains how Immediate Nextgen ("we," "us," "our") uses cookies and similar tracking technologies on our website and mobile applications (collectively, "the Platform"). It should be read alongside our Privacy Policy and Terms & Conditions.
Immediate Nextgen uses cookies for several important purposes:
These cookies are essential for the Platform to function properly. Without them, you cannot access secure areas, log into your account, or use critical trading features.
| Cookie Name | Purpose | Duration |
|---|---|---|
session_id |
Maintains your login session and authenticates your identity | Session (expires on browser close) |
csrf_token |
Protects against cross-site request forgery attacks | Session |
load_balancer |
Routes your requests to the correct server for optimal performance | Session |
cookie_consent |
Stores your cookie preferences and consent choices | 12 months |
These cookies cannot be disabled as they are necessary for the Platform to operate. Blocking them will prevent you from using our Services.
These cookies collect information about how visitors use our Platform, such as which pages are most popular, how long users spend on pages, and whether they encounter errors. The data is aggregated and anonymised.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga |
Google Analytics | Distinguishes unique users and tracks sessions | 2 years |
_gid |
Google Analytics | Stores information about user interactions | 24 hours |
_gat |
Google Analytics | Throttles request rate to optimise server load | 1 minute |
_hjSessionUser |
Hotjar | Records user behaviour for heatmap analysis | 1 year |
You can opt out of analytics cookies through your cookie preferences (see Section 6 below).
These cookies enable enhanced functionality and personalisation, such as remembering your login credentials (if you choose "Remember Me"), language preferences, and customised dashboard layouts.
| Cookie Name | Purpose | Duration |
|---|---|---|
user_preferences |
Stores your dashboard layout and display settings | 1 year |
language |
Remembers your preferred language selection | 6 months |
remember_me |
Keeps you logged in if you select "Remember Me" | 30 days |
These cookies track your browsing activity across websites to deliver personalised advertisements relevant to your interests. They may be set by us or third-party advertising networks.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_fbp |
Facebook Pixel | Delivers targeted ads on Facebook and Instagram | 3 months |
IDE |
Google Ads | Tracks ad performance and retargeting campaigns | 13 months |
_gcl_au |
Google Ads | Measures ad conversion efficiency | 3 months |
You can opt out of advertising cookies through your cookie preferences or industry opt-out tools (see Section 7 below).
Small transparent images embedded in web pages or emails that track whether content has been viewed, measure email open rates, and collect usage statistics.
HTML5 local storage allows us to store larger amounts of data on your device, such as cached chart data and user interface states, to improve loading times and offline functionality.
We may collect information about your device configuration (screen resolution, browser type, installed fonts) to identify patterns and detect fraudulent activity. This information is used solely for security purposes.
When you use Immediate Nextgen, you may receive cookies from third-party service providers we work with, including:
These third parties have their own privacy policies governing cookie usage. We recommend reviewing their policies:
You have several options to control cookies:
When you first visit Immediate Nextgen, a cookie consent banner will appear allowing you to accept all cookies, reject non-essential cookies, or customise your preferences. You can change these settings at any time by clicking the "Cookie Settings" link in the website footer.
Most web browsers allow you to control cookies through settings:
Note: Disabling all cookies may affect your ability to use certain features of our Platform, such as staying logged in or saving preferences.
On mobile devices, you can adjust tracking preferences in your device settings:
To opt out of interest-based advertising, you can use industry-standard opt-out tools:
Please note that opting out of targeted advertising does not mean you'll see fewer ads—you'll simply see less relevant advertising.
We may update this Cookies Policy periodically to reflect changes in technology, legal requirements, or our business practices. Significant updates will be communicated via email or prominent notice on our Platform.
Last Updated: 26 November 2024
Next Review Date: June 2025
If you have questions, concerns, or complaints about our use of cookies, please contact:
Privacy Team
Immediate Nextgen
Email: [email protected]
Phone: 1800 NEXTGEN (1800 639 843)
Post: Privacy Officer, Immediate Nextgen, Level 12, 120 Collins Street, Melbourne VIC 3000, Australia
Your Choice Matters. At Immediate Nextgen, we respect your privacy and give you control over how cookies are used. You can adjust your preferences at any time through our Cookie Settings, and we'll always be transparent about what information we collect and why.